Terms of Use

These Terms govern your use of the Cohivo websites and applications (the “Service”). By creating an account or using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you use Cohivo for a club or other organization, you confirm that you are authorized to act for it.

You must be at least 18 years old and legally able to enter this agreement. Cohivo does not currently offer youth accounts. Keep your login credentials confidential and tell us promptly if you believe your account has been compromised.

Individual members may use the member experience without a subscription fee. Clubs pay for organizer, branding, reporting and related community capabilities under the plan selected by the club. An organizer controls club membership and community content, but does not receive access to member-only private plans or communications unless the Service clearly says otherwise.

Paid plans renew for the period shown at purchase unless canceled before renewal. Prices, taxes, member limits and included capabilities are confirmed to the club owner before billing. Trials may end or convert only after the club is shown the applicable commercial terms. Fees already earned are non-refundable except where required by law or stated in an order form.

Cohivo supports social coordination; it does not supervise activities, inspect venues, verify skill or fitness levels, or provide medical, coaching, emergency or safety advice. Participation is voluntary and at your own risk. Use appropriate equipment, follow venue and governing-body rules, and consult a qualified professional when needed. For an emergency, contact local emergency services—not Cohivo.

You retain ownership of content you submit. You give Cohivo a limited, worldwide licence to host, process, reproduce and display that content only as needed to operate, secure and improve the Service and as directed by your visibility choices. You are responsible for having the rights needed to submit content and for keeping sensitive information out of community posts.

You must not:

• harass, threaten, discriminate against or impersonate anyone;
• publish another person’s private or precise location information without permission;
• post unlawful, dangerous, deceptive or infringing content;
• scrape member data, sell member information or send unsolicited marketing;
• bypass permissions, probe security or interfere with the Service; or
• use Cohivo to make automated eligibility, health, employment, insurance or similarly consequential decisions about a person.

Optional integrations, such as Google or Microsoft calendars and WHOOP, and links you add from services such as SwingVision, are also governed by the third party’s terms. You choose whether to connect or link them and can disconnect or remove them. Cohivo is not responsible for a third party’s service, availability, measurements or independent handling of information.

You may stop using Cohivo and delete your account from Settings. Club owners must first transfer or archive owned communities. We may restrict access when reasonably necessary to protect people, comply with law, prevent abuse or address a material breach of these Terms. Where practical, we will provide notice and an opportunity to resolve the issue.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Cohivo disclaims implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee a participation, retention, health, social or commercial outcome. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

To the maximum extent permitted by law, Cohivo will not be liable for indirect, special, incidental, exemplary or consequential damages, loss of profits, loss of data or harm arising from activities arranged through the Service. Cohivo’s aggregate liability relating to the Service will not exceed the greater of CAD $100 and the fees paid by the applicable account or club to Cohivo in the 12 months before the event giving rise to the claim. This limit does not apply where prohibited by law.

These Terms are governed by the laws of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules. Courts located in Toronto, Ontario have exclusive jurisdiction, unless applicable consumer law requires another forum. Contact us first so we can try to resolve a concern promptly.

We may update these Terms. If a change materially affects your rights, we will give reasonable notice and request renewed acceptance where required. Questions may be sent to support@cohivo.app.